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Social Media Marketing

What is Social Media Marketing? Can it help you?

When people scroll online looking for inspiration, recommendations, or brands they can trust, you want your business to be front and center! Social Media Marketing is the process that puts your brand in front of the right audience at the right time. This leads to increased visibility, stronger engagement, and more leads and sales for your business.

As one of the leading social media marketing agencies, we’ve been helping businesses grow their online presence and build loyal communities for years. We’ve seen how powerful social media can be! If you want our team of experts to review your current social media presence, don’t hesitate to contact us. We can give you a free proposal on how you can boost engagement, reach more people, and drive results with social media.

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Get started with professional Social Media Marketing services by requesting a custom strategy proposal today from the top-rated social media experts behind our agency!

Our Best Social Media Services

No matter where you are in your social media journey, you can discover the best next step to grow your brand and connect with your audience right here with our expert services!

Social Media Management

Stay consistent with tailored strategies, daily posting, and audience engagement across all platforms.

Social Media Advertising

Run highly targeted ad campaigns on Facebook, Instagram, LinkedIn, and more to drive measurable results.

Content Creation & Design

Get eye-catching graphics, videos, and stories that capture attention and build brand identity.

Influencer Marketing

Partner with industry influencers to expand your reach and boost credibility with authentic endorsements.

Community Engagement

Foster strong relationships with your audience through active interaction, support, and reputation management.

Analytics & Reporting

Track growth, engagement, and conversions with detailed reports and data-driven insights.

Reach More Qualified Users With Our Social Media Marketing Services

Our social media services can help you refine your targeting so that you’re reaching your target market more efficiently on the biggest social networks. Learn how our social media management company can help you stand out on social platforms below!

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Instagram Marketing Services
Instagram Advertising Services
Facebook Advertising Services
Twitter Advertising Services
LinkedIn Advertising Services
TikTok Advertising Services

Instagram Marketing Services

At Fanex, our Instagram marketing services are the foundation for driving measurable success in your digital strategy.

We don’t just manage your Instagram—we engineer it for growth.

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Instagram Advertising Services

Drive more reach, traffic, and conversions with ROI-focused Instagram ad campaigns.

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Facebook Advertising Services

Precision-targeted Facebook ads built to scale your business efficiently.

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Twitter Advertising Services

Amplify brand awareness and engagement through strategic Twitter campaigns.

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LinkedIn Advertising Services

B2B-focused LinkedIn advertising designed to generate qualified leads.

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TikTok Advertising Services

High-performing TikTok ads that capture attention and drive action.

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Social Media Success Stories

Ecommerce: Hobbies

NETWORKS:

Facebook, Instagram

#HOWWEDIDIT 💰

INCREASEN I RETURN ON AD SPEND (ROAS)
44 %

Flooring

NETWORKS:

Pinterest

#HOWWEDIDIT 🖐️

INCREASE IN LEADS FROM SOCIAL
144 %

Language Learning

NETWORKS:

Facebook, Instagram

#HOWWEDIDIT 💡

INCREASE IN REVENUE
17 %

Grow Your Brand With Social Media

Our expert-led social media strategies are powered by data-driven insights and creative campaigns. Together, we help clients make smarter marketing decisions, build stronger connections with their audience, and stay ahead in today’s fast-moving digital world.

1. What is Social Media Marketing?
2. Why isn’t my business growing on social media?
3. Is Social Media Marketing worth it?
4. How to create engaging content

Let’s Drive Results Together

Request a fully custom proposal for your business to get started!

Unlock a 25% greater marketing ROI with Fanex's award-winning social media marketing services

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Unified web design and digital marketing services

Focused on enhancing revenue generation through your website

Dedicated account managers who get to know your business inside and out

Awards and expertise from 1,000+ successful website redesigns

Cutting-edge technology to streamline the design process

In-house web design

Typically a small team of developers working independently from marketing efforts

Limited technology and expertise to prioritize revenue-focused web design

Internal teams may lack the external insights needed for impactful design

In-house designers often have limited experience, affecting innovative design capabilities

Typical web design agency

Often lack integrated marketing services, which can result in less effective redesigns

May prioritize aesthetics or functionality over revenue-optimized design

Variability in account management, with some agencies not providing personalized support

Agency experience can vary, with some lacking industry-specific expertise

Helping Businesses in

200+ Different Industries

Search Engine Optimization Services

Health Care

Education

Dental

Finance

HVAC

Franchises

Limousine

Lawyer

Pest Control

Construction

Roofing

Handyman

Reach Your Business Goals

in 2025 with Fanexe.

“Fanexe has always worked hard to make sure that we’re getting what we need out of the partnership, not just what may seem like the best result”

Summary

In 2026, we don’t just use social media; we live in it. Social Media is defined as a collective of interactive, internet-based technologies that enable the creation, sharing, and aggregation of user-generated content (UGC) across virtual communities.

At its heart, social media is the digital version of a crowded town square—a place where billions of us go every day to connect, tell our stories, and find people who “get” us. While the technical definition refers to “user-generated content” and “Web 2.0,” for most of us, it’s simply the way we stay connected with friends, learn new things, and decide what’s worth buying.

What makes it different from old-school TV or newspapers is that it’s a two-way street. You aren’t just sitting back and watching; you’re part of the conversation. Whether you’re posting a “lo-fi” video of your morning coffee, arguing in a Reddit thread, or asking a brand a question in their DMs, you are the one driving the experience.

Uses Of Social Media

Social media platforms offer diverse features, including posting updates, commenting, liking, sharing, and direct messaging, often powered by algorithms that personalise feeds based on user behaviour. They rely on user-generated content, self-maintained profiles, and network effects where value grows with more participants, spanning social networks (e.g., Facebook), media-sharing sites (e.g., Instagram, TikTok), and discussion forums (e.g., Reddit).

Users leverage social media for personal networking, entertainment, news consumption, brand promotion, e-commerce, and activism, with billions engaging daily across mobile apps and web interfaces. Businesses use it for marketing, customer service, and data-driven insights, while challenges like misinformation and privacy concerns shape ongoing platform evolution.

How to use Social Media Platforms for business?

In the modern digital landscape, social media has transitioned from a simple marketing channel into the central nervous system of a successful business. At its core, businesses harness these platforms to build authentic brand awareness, moving beyond static logos to showcase the “human factor” behind their operations.

By sharing behind-the-scenes stories, employee experiences, and core values, a company can transform from a faceless entity into a relatable digital personality that consumers actually want to follow.

This foundation of trust is essential for deep customer engagement; it’s no longer about broadcasting a message, but about fostering a two-way conversation where customers feel heard, valued, and supported in real-time.

Ultimately, success hinges on a commitment to consistency and a deep understanding of the “digital tribes” that inhabit each platform. Whether it is through the professional authority of LinkedIn or the raw, creative energy of TikTok, a business must adapt its voice to meet the specific expectations of each community.

When a brand combines this technical precision with a sincere human touch, social media becomes a powerful engine for long-term growth, turning casual scrollers into loyal advocates who drive the business forward.

Table of Contents

    Here’s how we can use social media at its core.

    Social Media Platforms

    Social media platforms have evolved from simple digital hangouts into sophisticated ecosystems that shape how we work, shop, and relate to one another. While they all share the core goal of connection, each platform has developed its own vibe and functional niche.

    Community Networks

    These platforms are designed to connect people through personal or professional relationships. They are the digital equivalent of a family dinner or a business conference.

    1. Facebook is the original Digital Scrapbook. It focuses on long-form life updates and community building through Facebook Groups. It remains the most popular platform for older demographics and local community organising.
    2. LinkedIn is a Digital Office. This is a professional-first environment focused on career growth, industry authority, and B2B networking. Success here is built on Authority and Thought Leadership.

    Visual Entertainment

    These platforms are the modern “TV” but with a social twist. They rely heavily on algorithms to feed users content based on interests rather than just who they follow.

    1. Instagram: A visual-first platform that has shifted from static photography to Reels. It is the home of “Aesthetic” and “Vibe,” making it the primary hub for influencers and lifestyle brands.
    2. TikTok: The Entertainment Engine. TikTok’s unique algorithm, the “For You Page” prioritises creativity and raw truth over polished production. It is the birthplace of global trends and viral challenges. Any business with a product can display it on TikTok Shops. TikTok shops generate so much revenue for businesses.
    3. YouTube: The “Library of Video.” While it hosts short-form “Shorts,” its true power lies in long-form educational and entertainment content. It is technically the world’s second-largest search engine.

    Real-Time Information

    These are the platforms where the world’s “Internal Monologue” happens. They are defined by speed and brevity.

    1. X (Twitter) is a Global Newsroom It is the go-to place for breaking news, political discourse, and real-time commentary.
    2. Threads is Meta’s answer to X, designed as a friendlier version of public conversation, tightly integrated with the Instagram ecosystem.

    Discussion Forums

    These platforms focus on the “Digital Tribe” aspect of social media, where anonymity often allows for deeper, more honest conversations.

    1. Reddit is known as the “Front Page of the Internet.” It is organised into thousands of Subreddits. It is the most trusted source for Human-Verified reviews and hyper-specific advice.
    2. Discord is originally for gamers, but it has evolved into a private community hub where brands and creators host “Invite-Only” servers for their most loyal fans.

    Platform Type

    Primary Content

    Human Driver

    Top KPI

    Example Platforms

    Characteristic

    The Human Meaning

    Why does it matter?

    Interactivity

    It’s a back-and-forth dialogue.

    Build relationships instead of just "broadcasts."

    Social & Community

    Life Updates, Photos, & Groups

    Belonging

    Engagement Rate

    Facebook, Life360

    Professional

    Industry Insights & Career News

    Career Growth

    Lead Gen / Authority

    LinkedIn, Polywork

    Video & Entertainment

    Reels, Shorts, & Long-form

    Entertainment

    Watch Time

    TikTok, YouTube, Instagram

    Microblogging

    Real-time Text & News

    Information

    Shares / Reposts

    X (Twitter), Threads, BlueSky

    User Profiles

    Your digital identity and story.

    Helps the world (and the algorithms) know who you are.

    Algorithm Discovery

    Content finds you based on your "vibe."

    Introduces you to new ideas and communities you'll love.

    Viral Potential

    Great stories can travel anywhere.

    Gives a voice to people who wouldn't have had one before.

    Niche Forums

    In-depth Q&A & Discussion

    Knowledge

    Trust / Sentiment

    Reddit, Quora, Discord

    How to use Social Media Platforms for business?

    In the modern digital landscape, social media has transitioned from a simple marketing channel into the central nervous system of a successful business.

    1. At its core, businesses harness these platforms to build authentic brand awareness, moving beyond static logos to showcase the “human factor” behind their operations.
    2. By sharing behind-the-scenes stories, employee experiences, and core values, a company can transform from a faceless entity into a relatable digital personality that consumers actually want to follow.
    3. This foundation of trust is essential for deep customer engagement; it’s no longer about broadcasting a message, but about fostering a two-way conversation where customers feel heard, valued, and supported in real-time.
    4. Ultimately, success hinges on a commitment to consistency and a deep understanding of the “digital tribes” that inhabit each platform. Whether it is through the professional authority of LinkedIn or the raw, creative energy of TikTok, a business must adapt its voice to meet the specific expectations of each community.
    5. When a brand combines this technical precision with a sincere human touch, social media becomes a powerful engine for long-term growth, turning casual scrollers into loyal advocates who drive the business forward.

    Platform Selection

    You don’t need to be everywhere. It’s better to be great on two platforms than mediocre on five.

    1. Go where your customers are: If you sell B2B software, focus on LinkedIn. If you sell handmade jewellery, Instagram and TikTok are your best bets.
    2. Action Step: Choose one “Search” platform (like YouTube or Pinterest) and one “Community” platform (like Instagram or LinkedIn) to balance long-term discovery with daily engagement.

    Conversation/Interaction

    The biggest mistake businesses make is treating social media like a billboard. People don’t follow logos; they follow people.
    1. Be Human: Share behind-the-scenes footage, employee stories, and even your mistakes. This builds the “Human Factor” that drives trust.
    2. Engage Back: If someone comments, reply. Social media algorithms prioritise posts with high interaction. Every comment you ignore is a missed business opportunity.

    The 80/20 Content Rule

    Nobody likes a pushy salesperson. Your feed should be a resource, not a catalogue.
    1. 80% Value: Post content that educates, entertains, or inspires your audience without asking for anything in return.
    2. 20% Promotion: Use the remaining 20% to talk about your products, sales, or lead magnets.
    3. Action Step: Think of yourself as a “Media Company” first and a “Product Company” second.

    Leverage Social Search

    Modern consumers use social media as a search engine. They search for “Best coffee in NYC” on TikTok, not just Google.
    1. Optimise for Keywords: Use relevant keywords in your bio, captions, and even the text on your videos.
    2. Use SEO Basics: Treat your captions like mini-blog posts that answer specific questions your customers are asking.

    Drive Action (The Conversion)

    Likes and shares are “Vanity Metrics” if they don’t lead to revenue.
    1. Clear CTAs: Every post should have a purpose. The CTA’s should clearly convey the message, like Do you want them to click a link? Sign up for a newsletter? Comment on a specific word?
    2. Social Commerce: Use in-app shopping features to make the path from discovery to purchase as short as possible.
    Frequently Asked Questions

    Let’s Go Viral Together

    We’re not just another tech company – we’re your social media growth partner. From strategy to execution, we create content that connects, engages, and converts. Our team blends creativity with data-driven strategies to ensure your brand stands out in the digital crowd.

    Social media marketing is the practice of promoting your business on social media networks organically. Typically, social media marketing includes creating posts, responding to comments, boosting posts, and monitoring mentions.
    Social media marketing services use platforms like Facebook, Twitter, and Instagram to promote a brand and its culture, products, and services. Most social media marketing services focus on improving engagement, followers, and conversions.
    Social media marketing involved promoting your business on various platforms, like:Facebook Instagram X (Twitter) LinkedIn TikTok YouTube Pinterest
    Social media marketing typically costs $100 – $5,000 per month. How much your business pays will depend on several factors, including your social media platforms, industry, and ad spend for boosted posts.
    The best social media marketing companies are:Fanex Social Media 55 Our Own Brand Little Media Agency Strike Digital

    More on Our social media marketing services

    Social Media Services

    Social Media Advertising

    Influencer Marketing

    Online Review Management

    Design Services

    Social Media Profile Design

    Web Video Production

    Learn More

    Advantages of Social Media

    Tips for Social Media Platforms

    KPIs for Social Media

    Social Media Glossary

    Platform Selection

    You don’t need to be everywhere. It’s better to be great on two platforms than mediocre on five.

    1. Go where your customers are: If you sell B2B software, focus on LinkedIn. If you sell handmade jewellery, Instagram and TikTok are your best bets.
    2. Action Step: Choose one “Search” platform (like YouTube or Pinterest) and one “Community” platform (like Instagram or LinkedIn) to balance long-term discovery with daily engagement.

    Conversation/Interaction

    The biggest mistake businesses make is treating social media like a billboard. People don’t follow logos; they follow people.

    1. Be Human: Share behind-the-scenes footage, employee stories, and even your mistakes. This builds the “Human Factor” that drives trust.
    2. Engage Back: If someone comments, reply. Social media algorithms prioritise posts with high interaction. Every comment you ignore is a missed business opportunity.

    The 80/20 Content Rule

    Nobody likes a pushy salesperson. Your feed should be a resource, not a catalogue.

    1. 80% Value: Post content that educates, entertains, or inspires your audience without asking for anything in return.
    2. 20% Promotion: Use the remaining 20% to talk about your products, sales, or lead magnets.
    3. Action Step: Think of yourself as a “Media Company” first and a “Product Company” second.

    Leverage Social Search

    Modern consumers use social media as a search engine. They search for “Best coffee in NYC” on TikTok, not just Google.

    1. Optimise for Keywords: Use relevant keywords in your bio, captions, and even the text on your videos.
    2. Use SEO Basics: Treat your captions like mini-blog posts that answer specific questions your customers are asking.

    Drive Action (The Conversion)

    Likes and shares are “Vanity Metrics” if they don’t lead to revenue.

    1. Clear CTAs: Every post should have a purpose. The CTA’s should clearly convey the message, like Do you want them to click a link? Sign up for a newsletter? Comment on a specific word?
    2. Social Commerce: Use in-app shopping features to make the path from discovery to purchase as short as possible.

    How to market social media?

    Marketing your social media services—whether as a freelancer or a full-scale agency—is all about proving you can do for yourself what you promise to do for your clients. In today’s market, business owners aren’t looking for someone who just “posts pictures”; they want a strategic partner who can drive revenue and build community.

    Here is a quick guide on how to market your social media business.

    Proof of Concept

    Your own social media channels are your digital resume. If your LinkedIn is a ghost town or your TikTok has no engagement, potential clients will be hesitant to hire you. 

    1. Use your platforms to showcase your results. Share case studies, “before and after” stats, and testimonials.
    2.  People buy from people. Use video to explain your process and share your unique take on industry trends.

    Niche Specialist

    In a crowded market, the “Specialist” always wins. Instead of saying “I do social media for everyone,” try focusing on a specific niche.  

    The “I Help” Statement creates a clear value proposition: “I help local dental practices grow their patient list through TikTok ads and Reels.” It makes you the obvious choice for that specific industry and allows you to charge premium prices.

    Social Search & Education

    Business owners are constantly searching for ways to improve their own marketing. Be the person who provides the answers.

    1. Educational Content: Create “How-to” guides or “Stop Doing This” videos that address common pain points like low engagement or poor lead quality.
    2. SEO for Services: Ensure your bio and content use keywords like “Social Media Strategy,” “Lead Generation,” and “Content Creation” so you show up in their search results.

    Low-Stake Entry Point

    A full monthly retainer is a big commitment for a new client. Give them a taste of your expertise first.

    1. The Audit: Offer a free or low-cost “Social Media Audit” where you review their current channels and provide three actionable tips for improvement.
    2. The Strategy Session: Sell a one-off “Content Strategy Map” that they can implement themselves. Once they see your value, they are much more likely to hire you for full management.

    Networking & Referrals

    Social media marketing is still a “Trust Business.

    1. LinkedIn Outreach: Don’t spam DMs. Instead, engage with a potential client’s content for two weeks before reaching out with a personalised, value-driven message.
    2. Strategic Partnerships: Partner with web designers or SEO specialists who work with the same types of clients you want. You can refer business back and forth to each other.

    Types of Marketing

    In today’s landscape, marketing isn’t just one thing—it’s a massive toolkit of different strategies used to reach people where they live, work, and play. While the core goal is always to connect a solution with a person who needs it. The “how” depends on your audience’s behaviour.

    Here are the primary types of marketing categorised by how they reach the human behind the screen.

    Digital Marketing

    This is any marketing that happens online. It is data-driven, measurable, and highly targeted. Within digital marketing, we have several specialised branches:

    1. Social Media Marketing (SMM): Using platforms like Instagram, TikTok, and LinkedIn to build community and engagement.
    2. Search Engine Optimisation (SEO): The art of making your website “rank” high on Google so people find you when they have a problem.
    3. Content Marketing: Creating valuable “free” stuff—like blogs, videos, or podcasts—to build trust before asking for a sale.
    4. Email Marketing: One of the most effective ways to nurture a direct relationship with your audience without relying on algorithms.

    Inbound vs. Outbound Marketing

    This is less about the where and more about the how.

    1. Inbound Marketing: You create great content that “pulls” people toward you when they are searching for answers. It feels helpful rather than intrusive.
    2. Outbound Marketing: This is traditional “interruption” marketing—like TV commercials, billboards, or cold calls. You are pushing your message out to a broad audience, hoping to catch someone’s interest.

    Performance Marketing

    This is strictly about the numbers. It includes Paid Advertising (PPC), where you only pay when someone takes an action, like clicking an ad or making a purchase. It’s fast and scalable but requires a budget.

    Influencer Marketing

    This relies on the “Human Factor” of trust.

    1. Influencer Marketing: Partnering with someone who already has the trust of your target audience.
    2. Affiliate Marketing: Paying a commission to others for every sale they send your way.
    Frequently Asked Questions

    Let’s Go Viral Together

    We’re not just another tech company – we’re your social media growth partner. From strategy to execution, we create content that connects, engages, and converts. Our team blends creativity with data-driven strategies to ensure your brand stands out in the digital crowd.

    Social media marketing is the practice of promoting your business on social media networks organically. Typically, social media marketing includes creating posts, responding to comments, boosting posts, and monitoring mentions.
    Social media marketing services use platforms like Facebook, Twitter, and Instagram to promote a brand and its culture, products, and services. Most social media marketing services focus on improving engagement, followers, and conversions.
    Social media marketing involved promoting your business on various platforms, like:Facebook Instagram X (Twitter) LinkedIn TikTok YouTube Pinterest
    Social media marketing typically costs $100 – $5,000 per month. How much your business pays will depend on several factors, including your social media platforms, industry, and ad spend for boosted posts.
    The best social media marketing companies are:Fanex Social Media 55 Our Own Brand Little Media Agency Strike Digital